service policies & Questions...

US Marketing strives to provide quality services. If you don't find the answer to your question here please contact us directly.

Frequently Asked Questions & service policies

  • Q?
    Do I pay your company or Google for advertising?
    A.

    Clients pay Google directly for their advertising so there is never any question about what you are paying for advertising vs. what you pay our company for management fees. We bill our fees monthly separately on your credit card.

  • Q?
    If I want to end my campaign how do I do that?
    A.

    After the first 90 days you can end your campaign with 30 days written notice to us. However, you will be responsible for any Google advertising accrued clicks and our fee through the time of service. Example: campaign starts on Jan. 1 and you fulfill your 90 day minimum. On April 15 you give us 30 days notice you would like to stop. Thirty days from April 15 is May 15 and we will stop our services on May 15 prorating your monthly optimization fees through that date.

  • Q?
    What happens if my bank issues me a new credit card?
    A.

    You are responsible to tell us you have a new credit card for billing. Google will stop your ads from appearing for non payment. In most cases we will also catch this as your credit card will not work for either Google ads, nor for our fees.

  • Q?
    Is this the same as SEO (Search Engine Optimization)?
    A.

    No, Pay Per Click advertising using AdWords is paid advertising and will not influence your SEO or organic rank.

  • Q?
    Can you help me with other services on Google such as Google Plus, Local for Business listings or Google Map verification, Google Analytics?
    A.

    Yes, please contact us for more information. We provide these administrative services for a fee. Depending on how complex your situation may be our fees vary. Some clients have had up to 3 different Google Plus pages and multiple listings on Google maps which require more time and effort to clean up.